Twin sisters help save woman in medical emergency on flight from Boston to Fort Myers, Florida


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Twin sisters on a flight together from Boston to Fort Myers, Fla., recently helped save the life of a woman who suffered an in-flight diabetic emergency and became unresponsive in a restroom.

The dramatic scene played out in front of other passengers – and the sisters, who are in their late 20s, didn’t hesitate to help a stranger in trouble.

Nicole Kelly, a traveling nurse and nurse at Lahey Hospital and Medical Center in Burlington, Mass., and her sister, Lindsey Byrne, a firefighter and paramedic with the Wayland, Massachusetts, Fire Department, were both on the JetBlue flight Monday. , August 1, when a flight attendant requested help for someone on board with a medical background.

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The sisters heard the request announced over the plane’s intercom.

Kelly told Fox News Digital, “I woke up from a nap and heard that the medical team had been activated — and about a minute later the flight attendant called for any and all available medical personnel to help.”

Massachusetts twin sisters Lindsey Byrne (left) and Nicole Kelly (right) help save a woman suffering from a diabetic emergency. The woman died in the restroom on a flight from Boston to Fort Myers, Fla.
(Lindsay Byrne)

The two sisters did not have seats next to each other.

But Nicole Kelly saw her sister, Lindsay, “who ran in there first. The woman was unresponsive in the bathroom – we put her out but weren’t sure.” [at first] What’s going on with her.”

Kelly added, “When we took her out, we heard a faint beep — we noticed it was a blood sugar monitor. So we knew it was her blood sugar and it was a diabetes emergency.”

The sisters “had to improvise,” she said, “when we found out what was going on. We got some sugar packets and put the sugar under her tongue to help her regain consciousness.”

The pair stayed with the woman, not leaving her for the rest of the flight.

When the woman awoke, “she was confused and too weak to sit up in the seat,” Kelly noted.

So the pair stayed with her, not letting her go for the rest of the flight. That was “for about 45 minutes, until the plane landed,” Kelly said.

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“We were kneeling in the aisle with her behind the cockpit when the plane actually landed,” Kelly told Fox News Digital.

Then, “As soon as we landed, a team of medical personnel was waiting for her. As far as we know, she was traveling alone.”

Nicole Kelly, a nurse practitioner (shown here), and her twin sister, Lindsey Byrne, jumped into action after a JetBlue flight attendant asked any and all medical personnel to help with the health emergency.

Nicole Kelly, a nurse practitioner (shown here), and her twin sister, Lindsey Byrne, jumped into action after a JetBlue flight attendant asked any and all medical personnel to help with the health emergency.
(Lindsay Byrne)

Medical personnel took the woman away, Kelly said, “to treat her while we explained to the medical personnel what happened.”

Her twin sister, Lindsey Byrne, shared her perspective with Fox News Digital.

“When we heard they needed help, it wasn’t much to think about. As a firefighter and paramedic, for me, the tones go off several times a day — and I don’t always know what the call is.”

“My instinct was to get up and go.”

She added, “When you get there you try to figure out what you’re dealing with. When they said ‘medical emergency,’ they didn’t say what was going on until we got there.”

“The attendant just said,” Byrne noted, “that the woman was unresponsive and didn’t know what to do, that she couldn’t feel a pulse, that she wasn’t breathing.”

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“My instinct was to get up and go, to get up and go when I hear tones and I don’t know what I’m reacting to until I get there,” he said.

Nicole Kelly (shown here) and her twin sister Lindsey Byrne used sugar packets to help a woman regain consciousness while on a flight.

Nicole Kelly (shown here) and her twin sister Lindsey Byrne used sugar packets to help a woman regain consciousness while on a flight.
(Lindsay Byrne)

Kelly told her, “Working several shifts in the ER — I see a little bit of everything.”

“The people sitting next to me on the plane told me they had never seen people move so fast. I didn’t think twice – I thought somebody needed help and I had to go. Your brain kicks in and you naturally go because you have to save a life.

Lindsay Byrne said, “All these airlines need to carry some medical equipment, but we didn’t know what they had available – we needed to improve.”

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“With diabetics — because their levels can drop so quickly — you can use food and sugar to treat the patient, which is available.”

“We went in,” Kelly said [it] Like, ‘It’s a plane, okay. What can we use?”

Lindsey Byrne, a firefighter and paramedic with the Wayland Fire Department in Massachusetts, said she always knew she wanted to be a firefighter.  He entered the junior firefighter program (along with his sister) in 6th grade.

Lindsey Byrne, a firefighter and paramedic with the Wayland Fire Department in Massachusetts, said she always knew she wanted to be a firefighter. He entered the junior firefighter program (along with his sister) in 6th grade.
(Lindsay Byrne)

Nicole Kelly said both women “started as junior firefighters in 6th grade” in their fields.

Kelly said, “I knew I wanted to do more in the medical field and always wanted to be a nurse. I applied to nursing school and got through it – I knew it was the right choice for me.”

“We were able to be in the right place at the right time. We’re happy to know that we were able to do something with a positive outcome.”

Of Lindsay Byrne and her chosen career, she said, “I always said I wanted to be a firefighter. I’m dead set on it.”

“Once I became a firefighter 10 years ago, I knew I couldn’t be one without somehow getting into the medical field.”

Lindsay Byrne (shown here) said, "When you see people in a traumatic crisis and then you see them and see them on the other end, it's cool to know that you played a part in that."

Lindsey Byrne (shown here) said, “When you see people in a traumatic crisis and then you see them and see them on the other end, it’s cool to know that you played a part in that.”
(Lindsay Byrne)

She also said, “The more I did, the more I realized I liked it. That’s when I wanted to get my paramedic license.”

Byrne also said, “Usually when we treat patients, we try to find out any allergies first, so we didn’t get her name.”

He added of the woman on the plane, “I think it would be cool to meet her and know that she had a good outcome and is doing well. When you see people in a traumatic crisis and then you see them. And see them on the other end, it’s cool to know that you played a part in that.” .”

JetBlue recently reached out to two sisters who helped a fellow passenger with a medical emergency.  A JetBlue Airbus A320 aircraft is shown here.

JetBlue recently reached out to two sisters who helped a fellow passenger with a medical emergency. A JetBlue Airbus A320 aircraft is shown here.
(iStock)

Byrne also pointed out, “It’s not about them thanking you. It’s about knowing you played a part.”

Her sister agreed to that.

Kelly said, “It’s not about the ‘thank you.’

“Our team always appreciates when trained medical personnel are willing to support our staff in these situations.”

Wayland Fire Department Chief Neil McPherson praised the sisters, saying in a press release, “Incidents like this are what first responders and medical professionals are trained for.”

“Seeing this training and professionalism put into practice beyond our small community and in an environment of limited resources is a proud moment for the department that has made a difference in someone’s life,” he said.

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In a statement to Fox News Digital, Derek Dombrowski, corporate communications manager for JetBlue Airways, said, “We want to thank this customer who graciously stepped in to help our crew members when another customer had a medical issue on board.”

JetBlue added, “Our team always appreciates having trained medical personnel available to support our crew in these situations.”

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JetBlue thanked the two sisters for their help, Dombrowski noted — “and gave them a future travel credit as a token of our appreciation.”



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